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How HR Professionals can support employees especially in the modern era of 24/7 work culture

High time to bridge a gap by building trust


Nowadays people have understood and are smart enough to differentiate between professional life and personal life. 

In reality, it isn't quite simple for employees to leave their personal lives at home and solely focus on work when they are at the office.

Especially in our modern era of 24/7 work culture, employees have been seen less distracted from their work. 

People like you and I who are HR by profession have started recognising the importance of employees personal lives and well being.

HR Professionals like us can help and support employees in need in the following ways:

1. Spot employees need


Not only most of the employees but statistics show that 85% of the employees won't come to you for help for the number of reasons. One of the reasons they may think they can handle the situation on their own.

Employees might be afraid of appearing vulnerable or sharing too much information about their personal life at work. In such other cases, it is the duty of HR Professionals to spot the need of their employees.

2. Observe the behavioural pattern of your employees


In such cases, we as HR's should keep an eye out on the behavioural pattern of the employees such as being distracted or confused, changes in behaviour, calling out of work more than the normal, anger, irritation and tearfulness.

We should be able to reach out to someone who needs help before they speak up is a powerful thing.  If any of those signs are visible, we should intervene before the situation gets worse.

3. Bridge a gap by building a trust


Many employees fear trust issues and that's why many of the employees don't reach out to their company HRs. 

We should maintain the confidentiality standard and do not disclose the sensitive information. Building trust takes time but when you listen to your employees, their concern and give them attention and compassion it will go on a long way.

Reach out to your employees on a regular basis, build a trust and make your employee understand no matter what you are ready to support them in every possible manner.

4. Promote gender equality


Many women worry that they will lose their jobs if they become pregnant or that they will not be respected in their workplace because they are women and a mother. 

You can promote gender inclusion by helping women to understand their importance, the benefits of maternity leave, and advocating for women-friendly environment within your organisation. 

This will boost employee wellness and ultimately improve loyalty, satisfaction and productivity.


Thus, the HR Professionals like us can cross a thin line and intervene the employees' personal lives. This in turn is beneficial to the overall organisation. 

When HR professionals look after their employees by:
  • Building a culture of trust
  • Respect employees privacy
  • Be flexible and compassionate 
Your employees will feel comfortable enough to come to you when they need help for balancing the work and other responsibilities when it comes to their personal lives.

Written By: Ms Anju K Girglani


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